What is the size of the puzzle?
56 x 40 cm (landscape) / 40 x 56 (portrait)
What is the size of the box?
22 x 32 x 5.5 cm
How many puzzle pieces?
502 unique pieces.
Are the puzzle pieces unique?
Yes, we have designed every piece of the puzzle ourselves. We consider that as an important part of the puzzle experience.
Why are there extra unique pieces in the middle of the puzzle?
We love that little extra. The six pieces that are placed in the middle form our symbol and create a nice opportunity to be able to start from the middle when the puzzle is to be put together.
Where do I see the motif?
In the black folder inside the package you will find 2 identical motif cards. Perfect when there are two of you puzzling.
Is the puzzle of good quality?
We use a black premium board that has a very compact and solid feel. The puzzle pieces have a thickness of 2.3 mm and are made from recycled paper. We strive to offer you a puzzle that you have never experienced before, quality is an important part.
Can I order a puzzle in a different size and number of pieces than you offer?
No, currently we only have 502-piece puzzles in the size 56×40 cm.
Is the box included in the price?
Yes of course.
Will the image be printed on the puzzle box as well?
No, the image is printed on the puzzle as well as on 2 identical motif cards which are in a black folder inside the box.
Who writes the title of the puzzle on the side of the box?
To make it unique all the way, we let you come up with the best title and write it on the box yourself.
Is it possible to customize the design of the box?
No, the box has the same look for everyone.
I don’t know if my image is ok to print. Can you check it?
Of course we can help you with this. Email the image and a comment to us at firstname.lastname@example.org and we’ll help you.
Can the image be in landscape/portrait?
Yes, the image can be in landscape as well as portrait.
What if my uploaded photo is of poor quality?
We will then get back to you and try to find a solution on how we can help you to improve the existing image, advise you to choose another image or you can get your money back.
What data formats do you allow?
Pretty much all image file formats known on the market.
What resolution should the image have?
The rule of thumb is that the higher the resolution of the file, the better the print quality will be.
Can I make a puzzle with a collage of images, i.e. more than 1 image?
You can only upload 1 image, but if you are knowledgeable, you can assemble your collage yourself in an image editing program and then upload that image.
Is it allowed to use any images, even those that have been downloaded from the Internet?
You may only use images that you own or images that you have received permission to reproduce from the image owner.